Terms of Service

Article 1 (Purpose)

These terms and conditions aim to define the rights, obligations, and other necessary matters between Murple Co., Ltd. (hereinafter referred to as the 'Company') and the users (hereinafter referred to as 'Members') of the cloud-based Murfy service (hereinafter referred to as 'Service') provided by the Company.

‍

Article 2 (Definitions)

① The definitions of terms used in these terms and conditions are as follows:

1. "Service" refers to all services developed by the Company and provided via the internet, regardless of the type of device (including various wired and wireless devices such as PCs, TVs, portable devices, etc.).
2. "Member" refers to an individual or corporation who accesses the Company's site, agrees to these terms and conditions, completes the membership registration process, enters into a service use contract with the Company, and uses the services provided by the Company.
3. "Member ID" refers to the email address selected by the Member and approved by the Company for the identification of the Member and use of the Service.
4. "Password" refers to the combination of letters and numbers set by the Member to verify that the Member matches the given Member ID and to protect the Member's personal information.
5. "User" refers to anyone using the services provided by the Company (including both members and non-members).
6. "Service Use Contract" refers to the contract established between the Company and the User when the User completes the membership registration on the Company's website and agrees to these terms and conditions.
7. "Termination of Use" refers to the termination of the Service Use Contract by either the Company or the Member.
8. "Administrator" refers to the person selected by the Company to manage the overall operation and smooth running of the services provided by the Company.
9. "Data" refers to the materials entered by the User and stored on the Company's servers, as well as all derivative materials generated through the combination, transformation, or recalculation of these materials.
10. "Payment Agency" refers to an institution that processes payment approvals and settles service usage fees on behalf of the Company based on the User's payment information.
11. "Authentication" refers to the process of verifying the identity of the User through mobile phones, authorized certificates, credit cards, etc., to prevent the use of false personal information and to protect the personal information of the User.

② Definitions of terms not specified in Clause 1 of this article shall follow relevant laws and service-specific policies. Terms not defined in relevant laws and service-specific policies shall be interpreted according to general practices.

‍

Article 3 (Effectiveness and Amendment of the Terms and Conditions)

① These terms and conditions become effective by being posted on the Company's website (https://murfy.ai/ hereinafter referred to as 'Website').

② Members who agree to these terms and conditions at the time of membership registration are subject to these terms and conditions from the moment of agreement, and if the terms and conditions are amended, the amended terms and conditions are effective from the moment the amendment takes effect.

③ The Company may amend these terms and conditions to the extent that it does not violate relevant laws such as the 「Act on the Regulation of Terms and Conditions」 and the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」.

④ When the Company amends these terms and conditions, it will specify the application date and the reason for the amendment, and will notify the current terms and conditions on the initial screen of the Service from at least seven days before the application date until the day before the application date. If the amendment is disadvantageous to the User or contains important content, the Company will notify or inform by email at least 30 days in advance.

⑤ Members have the right to disagree with the entire or part of the amended terms and conditions. Members who disagree with the changes can terminate the Service Use Contract by withdrawing from membership. However, once the contract is terminated, the Member will not be able to use the services provided after logging in.

⑥ If the Member does not withdraw from membership before the effective date of the amended terms and conditions or continues to use the Service, it is considered that the Member has agreed to the amended terms and conditions.

‍

Article 4 (Supplementary Provisions)

Matters not specified in these terms and conditions shall be governed by the purpose of the service terms provided by the Company, the Basic Telecommunications Act, the Telecommunications Business Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Youth Protection Act, and other relevant laws of the Republic of Korea. In the case of paid service users, their rights and obligations may be guaranteed or restricted according to the paid service policy and other policies determined by the Company.

‍

Article 5 (Formation of Service Use Contract)

① The Service Use Contract is formed when the customer who wishes to use the Service agrees to these terms and conditions, completes the membership registration process according to the procedure presented by the Company, and the Company approves the application.

② Agreeing to these terms and conditions during membership registration is completed by checking the agreement box or clicking the button.

③ Once the Service Use Contract is established, the Company assigns a Member ID to the Member in accordance with the provisions of these terms and conditions.

‍

Article 6 (Application for Service Use)

① Customers who wish to use this Service must provide personal information requested by the Company after registering as a Member. The personal information of the Member is managed and protected according to the privacy policy.

② The Company may require authentication if necessary for identity verification. In such cases, the Company will not use the collected information for any purpose other than the one previously notified.

③ When applying for use, the customer must provide their real name and the latest information, and update it if there are any changes. Members who do not comply with this cannot claim any rights or legal protection.

④ All IDs of Members who apply for use by stealing another person's name will be deleted immediately, and they may be punished according to relevant laws.

‍

Article 7 (Approval and Restriction of Application for Use)

① The Company approves the application for use if the customer applies for use with accurate information and there are no operational or technical problems. However, the Company may not approve or may cancel the approval or terminate the contract later for applications that fall under the following cases:

1. When the application is made using a false name or another person's name
2. When the application form is filled out falsely or required information is not provided according to the form presented by the Company
3. When the application is made to disrupt public order or morals, or for such purposes
4. When the application is made to harm the Company or for other improper business purposes
5. When the application is made to pursue profit by using the Service
6. When the application violates these terms and conditions or the application requirements set by the Company are incomplete
7. When it is recognized that the applicant may engage in inappropriate conduct as a Member

② The Company may restrict the approval of the application if it falls under any of the following cases and may withhold approval until the reason is resolved:

1. When the Company determines that it is not possible to expand facilities within a short period due to service facility shortage
2. When there is a service failure
3. When it is difficult to approve the application for unavoidable reasons
4. When the Member has a record of termination within the last 7 days and is trying to re-register

‍

Article 8 (Change of Member Information and Management of Member ID)

① Members can access a page within the Service to manage their personal information and can view and modify their personal information at any time on this page. Members must authenticate themselves or submit identification documents requested by the Company upon request.

② In principle, the Member ID cannot be changed. If it is inevitable, the Member must terminate the current ID and re-register with a new ID.

③ Members must diligently manage their information for using the Service and update any changes. The Company is not responsible for any damages caused by delayed or omitted information changes. The Member is responsible for any damages or unauthorized use caused by negligence in managing the information.

④ All management responsibility for the Member ID lies with the Member, and it must not be used by a third party.

⑤ The Company performs various user management tasks based on the Member ID, and if a Member wants to change their ID, it must be for a valid reason recognized by the Company.

⑥ The Member is responsible for all usage errors or unauthorized use by third parties caused by the Member ID and password registered by the User.

⑦ If the "Member" realizes that their "ID" and "Password" are being used by a third party, they must immediately notify the "Company" and follow the "Company"'s instructions.

⑧ In cases where the "Member" does not notify the "Company" or does not follow the instructions even after notification, the "Company" is not responsible for any disadvantages incurred.

‍

Article 9 (Privacy Policy)

① The Company strives to protect the personal information of Members, including registration information, as required by relevant laws. The protection and use of Members' personal information are governed by relevant laws and the Company's privacy policy. However, the Company's privacy policy does not apply to linked sites other than the official site of the Company.

② The Company is not responsible for any information exposed due to the Member's fault.

③ If necessary for identity verification, the Company may request identification or equivalent documents from Members or applicants, and the information collected will not be used for any purpose other than the one previously notified.

‍

Article 10 (Notification to Members)

① Unless otherwise specified in these terms and conditions, the "Company" can notify "Members" through electronic mail addresses, electronic messages, mobile phone numbers, etc., within the Service.

② The "Company" can substitute the notification to all "Members" by posting it on the "Company"'s bulletin board for more than 7 days.

‍

Article 11 (Company's Obligations)

① The Company must do its best to continuously and stably provide the Service to Members as stipulated in these terms and conditions.

② The Company must repair or restore any facilities without delay if they become faulty or lost, unless there are unavoidable reasons.

③ The Company must establish a security system to protect Members' personal information and comply with the privacy policy to ensure safe use of the Service.

④ If the opinions or complaints raised by Members are objectively recognized as justifiable, the Company must handle them through appropriate procedures promptly. If immediate handling is difficult, the Company must notify the User of the reason and the processing schedule.

⑤ The Company strives to provide convenience to Members in the procedures and contents of the contract relationship with Members, such as the conclusion, modification, and termination of the Service Use Contract.

‍

Article 12 (Members' Obligations)

① Members must comply with the matters stipulated in these terms and conditions and other regulations set by the Company, and must not interfere with the Company's business or damage the Company's reputation.

② If the Member's address, contact information, email address, or other service use contract matters change, they must be modified on the website. The Member is responsible for any damages caused by not modifying or delaying the modification.

③ When selecting an ID, other service names, etc., Members must not use any of the following contents:

1. Acts causing confusion to other users by impersonating or using a name similar to the official operator of the service provided by the Company
2. Using names containing obscene, violent, or inappropriate content
3. Using names that may infringe on the trademarks or copyrights of third parties
4. Using names that are deemed to be slanderous, vulgar, or contrary to social norms or laws

④ Members cannot transfer, sell, or provide their service use rights or other contractual statuses to others without the Company's explicit consent, nor can they use intangible assets within the service as collateral.

⑤ Members must not use the services provided by the Company for purposes other than the original use. If Members engage in any of the following acts, the Company may restrict the Member's use of the service, delete the ID, report to law enforcement agencies, or take other appropriate measures according to these terms and conditions and the operating policies:

1. Providing false information when registering or changing information
2. Stealing or illegally using another person's personal information
3. Selling or inducing the sale of Member IDs to others
4. Impersonating the Company's management or staff
5. Modifying the Company's client program without special rights from the Company, hacking the Company's server, arbitrarily modifying the website or posted information, or using the service abnormally
6. Exploiting bugs in the Company's program
7. Engaging in promotional activities using the service or website without prior approval from the Company
8. Harassing or threatening other Members or causing inconvenience or harm
9. Collecting or storing the personal information of other Members
10. Reproducing, publishing, broadcasting, or providing third parties with information obtained through the Service for purposes other than the Service's use without prior approval from the Company
11. Transmitting, posting, emailing, or otherwise distributing content that infringes on the intellectual property rights of others
12. Transmitting, posting, emailing, or otherwise distributing obscene, pornographic, or violent content prohibited by laws such as the Juvenile Protection Act or the Criminal Act
13. Transmitting, posting, emailing, or otherwise distributing content that may infringe on the honor or privacy of others
14. Any act that changes the Service's methods, intentions, or plans, or intentionally interferes with the Service
15. Any act that violates these terms and conditions, other Company regulations, or relevant laws

‍

Article 13 (Provision of Services)

① The Company provides the following services:

1. Murfy - Text editor for academic papers

② The Company provides the Service from the moment the use application is approved by the User. However, some services may start from a specified date according to the Company's needs.

③ The Company may classify Members based on usage time, usage frequency, provided services, etc., and differentiate the usage accordingly.

④ The Company provides both free and paid services. Members who wish to use paid services can choose the pricing plans provided for each service.

⑤ The use and payment of paid services are governed by the following:

1. The Company does not guarantee the service provision period for free coupons provided by the Company.
2. Members apply for paid services according to the following or similar procedures. The Company provides information to ensure that Members can understand and transact without error or misunderstanding before the contract is concluded.

a. Name of the service applied for b. Service usage period c. Confirmation of ordered products and payment amount (including refund policy) d. Payment

3. The validity period of the service for the Member is lost after the service purchase period has elapsed. However, documents saved during the service usage will not be deleted according to the service regulations.

‍

Article 14 (Service for Testing Purposes)

① The Company may provide services for testing purposes for a specified period before formal commercialization. The test subjects, period, and related contents will be separately announced in the service notices.

② During the testing period, changes, additions, and deletions of service data may occur to ensure service stability, and all data related to the service may be reset.

③ The Company may collect PC specification information used by users to discover errors and stabilize the service. However, in such cases, personal identifiable information will not be collected along with the related information.

‍

Article 15 (Service Changes)

① The Company may change the provided services in whole or in part for operational or technical reasons if there is a reasonable reason.

② In the event of changes to the content, usage methods, or usage time of the Service, the reason for the change, the content of the changed service, and the date of provision shall be posted on the initial screen of the service at least 7 days before the change.

③ The Company may modify, suspend, or change some or all of the free services provided for policy and operational needs, and Members will not be compensated separately unless otherwise stipulated by law.

‍

Article 16 (Provision of Information)

① The Company may provide various information recognized as necessary for Members' use of the Service through service screens, emails, text messages, or letters.

② The Company may request additional personal information from Members with their consent for service improvement and introduction of services to Members.

‍

Article 17 (Service Hours)

① The Company provides the Service 24 hours a day, year-round, in principle, unless there are special operational or technical issues. However, the Service may be temporarily suspended for a certain period if deemed necessary for system maintenance, server expansion or replacement, etc. In such cases, the Company will notify in advance on the website.

② Notwithstanding Clause 1, the Company may restrict or suspend the Service without prior notice for urgent and unavoidable reasons, and in such cases, the Company may notify afterward. If necessary, the Company may temporarily suspend the Service after prior notice through the website.

③ In the event of a national emergency, power outage, service facility failure, or service usage overload, the Company may restrict or suspend all or part of the Service. In such cases, the Company will notify the Members of the reason and duration in advance or afterward.

④ The Company may divide the Service into specific areas and separately designate the available time for each area. In such cases, the Company will notify the Members of the details.

⑤ The Company may conduct regular inspections for stable service provision, and the schedule and time of regular inspections will be notified on the website.

‍

Article 18 (Management of Posts)

① The Company values Members' posts and strives to protect them from alteration, damage, or deletion. However, if the posts fall under any of the following categories, the Company may delete them without prior notice and may limit, suspend, or terminate the Member's qualification:

1. Posts that severely insult or damage the reputation of other Members or third parties
2. Posts that violate public order or morals or link to such content
3. Posts that promote illegal copying or hacking
4. Posts for commercial advertising purposes
5. Posts objectively recognized as related to crimes
6. Posts infringing the copyrights or other rights of other users or third parties
7. Posts that do not comply with the Company's posting principles or the nature of the bulletin board
8. Posts that contain obscene materials or link to obscene sites
9. Posts with commercial advertisements or promotional content without prior approval from the Company
10. Posts that unjustly interfere with the Company's or third party's business
11. Posts that consist of meaningless characters and symbols
12. Posts related to services provided by competing companies
13. Posts that are deemed to violate other relevant laws

‍

Article 19 (Copyright of Posts)

① The copyright of posts posted by Members within the Service belongs to the Members. However, Members grant the Company a non-exclusive license to use their posts for the operation, display, transmission, distribution, or promotion of the Service. This license includes the following, and the license remains valid even after the Member's withdrawal:

1. Reproduction, modification, adaptation, display, transmission, distribution, publication, and creation of secondary and edited works within the Service
2. Reproduction, modification, adaptation, display, distribution, publication, and creation of secondary and edited works within related services provided by the Company
3. Providing and using the content of Members' posts to media, telecommunication companies, and service partners. However, in this case, the Company will not provide personal information without separate consent from the Member.

② Members may not commercially use the materials posted on the Service, such as by processing or selling them without prior approval from the Company.

③ The Company may delete posts without prior notice if they are deemed to fall under any of the categories specified in Article 18 (Management of Posts).

‍

Article 20 (Service Use Restriction and Contract Termination)

① Members can terminate the Service Use Contract at any time through the membership withdrawal application on the website or request to stop using the Service. However, if any of the following conditions apply, the withdrawal application may be rejected:

1. If the "Member" has an outstanding financial obligation to the "Company"
2. If the "Member" has not completed the business processing due to their fault

② If a Member violates the obligations of Article 12 (Members' Obligations) or any of the following conditions, the Company may restrict the use or terminate the Service Use Contract according to the usage restriction regulations:

1. If there is a corrective request from related public institutions such as the Information and Communication Ethics Committee
2. If the Member engages in acts that violate other relevant laws or the Company's usage restriction regulations

③ Members can check the service operation policies, user obligations, and sanctions for violations on the Company's website. The Company will verify the reasons through the website, and the Member can file an objection through the customer center procedures.

④ If requested by the legal guardian of a minor Member, the Company may restrict the Member's use of the Service.

⑤ Re-registration after withdrawal is possible 7 days after withdrawal, but the Company may arbitrarily refuse re-registration for Members restricted by usage terms and policies.

‍

Article 21 (Compensation for Damages)

① The Company is responsible for compensating Members for damages caused by the Company's intentional or negligent acts related to the use of the Service. However, the Company is not responsible for any damages incurred by Members related to the use of free services provided by the Company.

② The Company compensates Members for damages caused by the interruption or failure of paid services according to the "Consumer Dispute Resolution Standards" of the Fair Trade Commission.

③ If Members suffer damages due to the fault of an individual service provider when the Company provides individual services under a partnership agreement, the individual service provider is responsible for the related damages.

‍

Article 22 (Disclaimer)

① The Company is not responsible for providing services in the event of war, incidents, natural disasters, national emergencies, technical defects that are difficult to resolve, or other force majeure reasons.

② The Company is not responsible for service interruption or usage disabilities caused by Members' faults.

③ If a telecommunications service provider suspends or does not properly provide telecommunications services, resulting in damages to Members, the Company is not responsible.

④ The Company is not responsible for interruptions or failures caused by unavoidable reasons such as maintenance, replacement, regular inspections, or construction of service facilities that have been announced in advance.

⑤ Members are responsible for the security of the items they registered with the Company (such as email addresses, mobile phone numbers, etc.) and passwords related to the Service, and the Company is not responsible for damages caused by the leakage of member information due to the Member's intentional or negligent acts.

⑥ The Company is not responsible for any issues arising from the Member's computer environment or network environment for which the Company is not responsible.

⑦ The Company is not responsible for the reliability, accuracy, etc., of information, materials, or facts posted or transmitted by Members within the Service or website.

⑧ The Company is not obligated to intervene in disputes arising between Members or between Members and third parties using the Service, nor is it responsible for any damages caused.

⑨ The Company is not responsible for any damages related to the use of free services unless otherwise stipulated by relevant laws.

‍

Article 23 (Jurisdiction and Governing Law)

① Matters not specified in these terms and conditions are governed by relevant laws.

② For Members of other paid services, the Company's separately defined terms and policies apply.

③ Disputes arising between the Company and Users related to the use of the Service are subject to the jurisdiction of the court under relevant laws.

④ Laws of the Republic of Korea apply to lawsuits between the Company and Members.

‍

Supplementary Provisions

(Effective Date) These terms and conditions apply from April 4, 2024.